Privacy policy

🔒 Privacy Policy – ElanModes™

Last updated: 28/09/2025

At ElanModes™, protecting your personal data is a priority.
This policy explains how we collect, use, share, and protect your personal information when you visit https://elanmodes.com or make a purchase.

📌 Information We Collect

When you use our website, we may collect the following types of data:

Personal Information: Name, surname, email address, shipping address, phone number, etc.

Payment Information: Processed via Shopify Payments, Stripe, PayPal, etc. (we never store your payment details ourselves).

Technical Data: IP address, browser type, pages visited, browsing time, and similar information.

Cookies: To improve user experience and for statistical or marketing purposes.

📦 Use of Data

We use your information for the following purposes:

  • To process your orders and ensure deliveries.

  • To communicate with you (order confirmations, customer service, etc.).

  • To improve our services and your shopping experience.

  • To prevent fraud and secure transactions.

  • To send you personalized offers and newsletters (only with your consent).

🤝 Sharing of Data

We only share your data with trusted service providers necessary for store operation:

  • Shopify: hosting our online store.

  • Payment Gateways: Stripe, PayPal, etc.

  • Carriers: to ensure delivery of your orders.

  • Partner Apps: analytics, marketing, or customer service tools.

Your data is never sold to third parties.

🌍 Data Storage

Our store is hosted by Shopify Inc.
Your data may be transferred and stored in the United States or Canada, but Shopify applies strict security standards in compliance with GDPR.

📅 Data Retention

Your personal data is retained for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law (billing, tax obligations, legal disputes).

🛡️ Your Rights

Under French law and the GDPR, you have the following rights:

  • Access your data.

  • Correct inaccurate or incomplete data.

  • Request deletion (“right to be forgotten”) in certain cases.

  • Oppose or restrict processing of your data.

  • Port your data (transfer it to another service provider).

To exercise your rights, contact us at:
📧 contact@elanmodes.com

🍪 Cookies

We use cookies to:

  • Analyze website traffic (Google Analytics, Shopify Analytics, etc.).

  • Track advertising conversions (Meta, TikTok, Google Ads, etc.).

  • Provide a smooth and personalized browsing experience.

You can manage your cookie preferences directly in your browser settings.

👤 Data Protection Officer

NS– ElanModes™
📧 contact@elanmodes.com

📢 Changes to This Policy

This policy may be updated at any time.
Any significant updates will be communicated on our website or via email.